A service note that says “pump tested” leaves an important question unanswered: which part of the installed system was tested? Ask the service company to identify the primary pump, any backup arrangement and any alarm separately. A useful report connects each component with the work actually performed, the observed result and the limits of that visit.
Before You Begin
This is a record to request from a qualified service provider. It does not tell you to add water to a pit, interrupt power, open a controller or handle a battery. Arrange service from a safe location and keep clear of wet electrical equipment.
Identify The Equipment And Instructions
Give the company any existing installation record, prior invoice and safely available model information. Ask it to complete missing identifiers during the visit. Similar-looking pumps or controllers can have different instructions; do not substitute an online manual because the photograph looks familiar.
As a concrete example, Zoeller’s FM3315 instructions, revision 0725, cover the Aquanot Key 507/73 package: a Model 507 battery backup with an M73 primary pump. The document describes separate backup operation and controller/alarm indications. It assigns electrical installation and servicing to a qualified licensed electrician and calls for an authorized service station for repair and service of that DC backup system. Those instructions do not establish the requirements for another make or model. Manufacturer instructions
Request This Component Record
Ask the provider to fill one row per component. “Not installed,” “not tested” and “test incomplete” should remain distinct answers.
Swipe or scroll sideways to compare every column. Keyboard users can focus the table area and use the arrow keys.
| Pump Identifier | Professional Test Performed | Observed Result | Power/Backup Scope | Alarm Scope | Untested Limitation | Next Service Contact |
|---|---|---|---|---|---|---|
| Primary pump: manufacturer/model recorded by provider | Name the test and applicable instructions | Record what happened during the visit | State which power arrangement was assessed | State whether an alarm was part of this test | List anything that prevented completion | Person or company responsible for the next action |
| Backup pump/controller, if installed | Describe the separate test, or state that none was performed | Record the result separately from the primary pump | Identify what the backup assessment included | Record the indication or notification actually checked | Identify any battery, controller or other check left open | Contact and agreed follow-up date |
| Separate alarm, if installed | State how the provider assessed it | Distinguish a local indication from a received remote notification | Record relevant limits | Name the receiving device/person only with permission | State if remote delivery was not verified | Who resolves the missing verification? |
Illustrative report review: the invoice identifies the primary pump and records a successful operating check, but says nothing about the backup. Ask whether backup work was outside the booking or was performed and omitted from the report. Do not fill the blank by assuming it passed.
Keep The Result Within Its Limits
A result observed during one visit does not establish performance in every future storm or outage. Ask the provider to explain what remains uncertain, including anything outside the agreed equipment assessment. A pump-service record also does not establish that a discharge connection is locally permitted. Keep utility or local-authority approvals with the property’s separate drainage records.
Before closing the visit, identify who will address each open item and how you will receive confirmation. Keep a contact plan available if the owner cannot be reached. Ready PA’s emergency-planning guidance recommends identifying local and out-of-area contacts; that is useful preparation, not a sump-system performance standard. Ready PA planning guidance
Does an audible alarm prove a phone notification arrived? Record them separately. Ask for the actual outcome of each agreed check rather than treating one as evidence of the other.
Can a blank row mean the component passed? Ask the author of the report. A missing result is an unresolved record, not a test outcome.
Use LocalServ’s basement-waterproofing guide for a wider scope discussion and the quote worksheet for service proposals. LocalServ does not test equipment or certify flood protection.
Sources And Local Resources
Sources checked November 9, 2026. Confirm current requirements with the authority responsible for your property.
- Manufacturer instructionspages 1 and 4–7: model identity, service boundaries and separate system functions. No test procedure is reproduced here.
- Ready PA planning guidancecontact planning only; no equipment standard inferred.